Marlene Terry |
Normally,
weekends are busy in the retail world, but one recent weekend? ... Unbelievable!
I should
have expected it. But I'd forgotten how the time of the year and especially the
WEATHER, can turn a normal day into a nightmare.
It started on Monday a few weeks ago and persisted almost every day that week — the wind, rain, and the colder
than normal temperatures. ... And being October with outside chores fading
fast, it was bound to happen.
When I
worked in retail years ago, we had a name for it — the "Holiday
Syndrome."
We'd wake up
in October to an early fall snowstorm, head to work, enter the store through the back
entrance and be greeted by literally hundreds of lined-up, anxious, shoppers,
who'd suddenly realized the holidays were on the horizon and .. with coupons in
hand ... could hardly wait for the doors to open.
For the
first few hours everyone was happy, patient and friendly. But after the crowds
increased (to about a million it seemed), and the lines became
increasingly longer... well … suffice it to say that wonderful holiday spirit
changed slightly.
I was the only one in my department for the first eight hours on that aforementioned Saturday. And with
many out-of- normal needs that took me forever to complete, folks rapidly began
to shift from one leg to the other. … Or they were showing signs of irritation that I COULDN'T MOVE FASTER AND
BE IN MORE THAN ONE PLACE AT A TIME.
... Yep. It
really put a damper on that cheery, festive atmosphere.
"Did
everyone quit but you?" More than one asked.
"Is
this going to take much longer? I left my kids in the car," another impatient,
harried lady commented when the incessant horn-honking coming from out in the parking
lot became more and more noticeable.
That's when
the thought came to mind that if this had been a scene in one of those
olden-day Judy Garland/Mickey Rooney movies, all of us would have suddenly started
humming, and clicking our fingers as we swayed to the beat of that honking
horn.
Then
wonderful music coming from unseen instruments would increase in volume and I,
being the star… or in this case, the only one working ... would have jumped onto the display tables where the
newest models of very expensive sewing machines were displayed. Then, without missing a beat, I would have tap-danced my way
through and over the top of each one.
... And
those who complained the most?
They would have
also sprung into action being suddenly moved upon to help out and be team
players.
… And you guessed it. … Right after they … still in sync… shuffled over to the cash register, they would have magically moved along every remaining unhappy customer, checked them out, waved goodbye and had them on their way home in an instant.
… And if
that doesn't qualify as a Happy Ending, I don't know what would!
♦ Hope
you'll let me share YOUR stories and photos here at my residence "In a
Nutshell." Email me at nutshellstories@gmail.com.
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